VMware vSphere Troubleshooting v8 Training

By the end of the course, you should be able to meet the following objectives:

• Introduce troubleshooting principles and procedures
• Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment
• Explain the purpose of common vSphere log files
• Identify networking issues based on reported symptoms
• Validate and troubleshoot the reported networking issue
• Identify the root cause of networking issue
• Implement the appropriate resolution to recover from networking problems
• Analyze storage failure scenarios using a logical troubleshooting methodology
• identify the root cause of storage failure
• Apply the appropriate resolution to resolve storage failure problems
• Troubleshoot vSphere cluster failure scenarios
• Analyze possible vSphere cluster failure causes
• Diagnose common VMware vSphere® High Availability problems and provide solutions
• Identify and validate VMware ESXiTM host and VMware vCenter® problems
• Analyze failure scenarios of ESXi host and vCenter problems
• Select the correct resolution for the failure of ESXi host and vCenter problems
• Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems
• Troubleshoot performance problems with vSphere components

• Course Introduction
• Introductions and course logistics
• Course objectives
• Introduction to Troubleshooting
• Define the scope of troubleshooting
• Use a structured approach to solve configuration and operational problems
• Apply troubleshooting methodology to diagnose faults and make troubleshooting efficient
• Troubleshooting Tools
• Identify the utilities and tools used to run commands
• Identify how to access the vSphere ESXi shell
• Run commands to view, configure, and manage vSphere components
• Use Standalone ESXCLI for troubleshooting
• Run ESXCLI commands from the Standalone ESXCLI tool
• Use Data Center CLI commands for troubleshooting
• Run commands to view, configure, and manage your vSphere components
• Identify the best tool to use for CLI troubleshooting
• Locate important log files
• Identify how to use log files in troubleshooting
• Describe the benefits and capabilities of VMware Skyline™
• Explain how VMware Skyline works at a high-level
• Identify the types of health information provided by Skyline™ Health
• Identify uses for VMware Skyline™ Advisor
• Describe the support bundle REST API
• Use the support bundle REST API
• Troubleshooting Virtual Networking
• Analyze and troubleshoot standard switch problems
• Analyze and troubleshoot virtual machine connectivity problems
• Analyze and troubleshoot management network problems
• Analyze and troubleshoot distributed switch problems
• Troubleshooting Storage
• Recognize components in the vSphere storage architecture
• Identify the possible causes of problems in the various types of datastores
• Analyze the common storage connectivity and configuration problems and discuss the possible causes
• Resolve the storage connectivity problems, correct misconfigurations, and restore LUN visibility
• Analyze log file entries to identify the root cause of storage problems
• Use ESXi and Linux commands to troubleshoot storage problems
• Investigate ESXi storage issues
• Troubleshoot virtual machine snapshots
• Troubleshoot storage performance problems
• Recognize how multipathing works
• Identify the common causes of missing paths
• Resolve the missing path problems between hosts and storage devices
• Troubleshooting vSphere Clusters
• Identify and troubleshoot potential vSphere HA problems
• Analyze and solve vSphere potential vMotion problems
• Diagnose and troubleshoot potential vSphere DRS problems
• Troubleshooting Virtual Machines
• Describe virtual machine files
• Identify, analyze, and solve virtual machine snapshot problems
• Discuss virtual machine files and disk content IDs
• Troubleshoot virtual machine power-on problems
• Identify possible causes and troubleshoot virtual machine connection state problems
• Diagnose and recover from VMware Tools™ installation failures
• Troubleshooting vCenter Server and ESXi
• Analyze and resolve vCenter service problems
• Diagnose and troubleshoot vCenter database problems
• Use vCenter appliance shell and the Bash shell to identify and solve problems
• Identify and troubleshoot ESXi host problems

System architects and system administrators

This course requires completion of one the following courses:

• VCP-DCV certification
• VMware vSphere: Install, Configure, Manage
• VMware vSphere: Operate, Scale and Secure