DevOps Institute AIOps Foundation Training
Offered to the Jacksonville and Northeast Florida community through UNF Professional and Lifelong Learning in partnership with Applied Technology Academy — live online or in person, taught by ATA's practitioner instructors.
Learn how AI, big data, and machine learning transform IT Operations for cloud-native environments and measurable outcomes.
Course Overview
This course introduces the history, origins, and current developments of AIOps (Artificial Intelligence for IT Operations). You will gain a foundational understanding of how big data analytics, machine learning algorithms, automation, and optimization are combined into a single platform. The certification validates your knowledge of key principles and core technologies—big data and machine learning—that drive the rise of AIOps as an indispensable tool in today’s rapidly evolving, cloud-native IT operational landscape.
Upon completion, you will be able to:
- Understand the history, origins, and current developments of AIOps.
- Define and comprehend basic concepts and key principles within AIOps.
- Understand general concepts of big data and artificial intelligence, and how they relate to AIOps.
- Recognize the relationship between AIOps and MLOps.
- Understand the effectiveness and possible benefits of AIOps deployment.
- Understand the required changes in mindset, collaboration, and skills for AIOps to be applied effectively.
- Quantify outcomes of an AIOps implementation leveraging industry standard metrics.
- Understand usual challenges and opportunities of applying AIOps in the organization.
- Visualize the challenges, trends, and ethical considerations organizations might face while deploying an AIOps initiative.
Course Outline
- Course Introduction
- Module 1: AIOps Foundation
- Module 2: AIOps in the Organization
- Module 3: Core Technologies: Data
- Module 4: Core Technologies: Machine Learning (ML)
- Module 5: AIOPs and Operations Metrics
- Module 6: AIOps Use Cases and Organizational Mindset
- Module 7: Evaluating AIOps Impact
- Module 8: Implementing AIOps in the Organization
Intended Audience
The target audience for the AIOps Foundation course are professionals including:
- Anyone focused on IT Operations
- AIOps Architects and Engineers
- Data Engineers and Scientists
- DevOps Engineers and Practitioners
- Site Reliability Engineers (SREs)
- IT Managers, Directors, and Team Leaders
- Security Analysts, Consultants, and System Integrators
- Business Managers, Stakeholders, and Product Owners
Prerequisites
Familiarity with IT terminology and IT-related work experience are recommended.