CompTIA A+ Course Outline

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Exam # Reference: 220-1001 (Core 1) and 220-1002 (Core 2)

Course Overview

CompTIA A+ is the industry standard for launching IT careers into today’s digital world and is trusted by employers to identify the go-to person in end point management & technical support roles. A+ is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment.

The CompTIA A+ Core Series has been re-invented in 2019 by IT experts to ensure that it validates core skills and abilities demanded in the workplace. CompTIA A+ certified professionals support today’s core technologies from security to cloud to data management and more.

Core 1

In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers and digital devices. You will:
 

  • Install and configure PC system unit components and peripheral devices.
  • Install, configure, and troubleshoot display and multimedia devices.
  • Install, configure, and troubleshoot storage devices.
  • Install, configure, and troubleshoot internal system components.
  • Explain network infrastructure concepts.
  • Configure and troubleshoot network connections.
  • Implement client virtualization and cloud computing.
  • Support and troubleshoot laptops.
  • Support and troubleshoot mobile devices.
  • Install, configure, and troubleshoot print devices


Lesson 1: Installing and Configuring PC Components

Topic A: Use Appropriate Safety Procedures
Topic B: PC Components
Topic C: Common Connection Interfaces
Topic D: Install Peripheral Devices
Topic E: Troubleshooting Methodology2hrs. 27min.

Lesson 2: Installing, Configuring, and Troubleshooting Display and Multimedia Devices

Topic A: Install and Configure Display Devices
Topic B: Troubleshoot Display Devices
Topic C: Install and Configure Multimedia Devices

Lesson 3: Installing, Configuring, and Troubleshooting Storage Devices

Topic A: Install System Memory
Topic B: Install and Configure Mass Storage Devices
Topic C: Install and Configure Removable Storage
Topic D: Configure RAID
Topic E: Troubleshoot Storage Devices

Lesson 4: Installing, Configuring, and Troubleshooting Internal System Components

Topic A: Install and Upgrade CPUs
Topic B: Configure and Update BIOS/UEFI
Topic C: Install Power Supplies
Topic D: Troubleshoot Internal System Components
Topic E: Configure a Custom PC

Lesson 5: Network Infrastructure Concepts

Topic A: Wired Networks
Topic B: Network Hardware Devices
Topic C: Wireless Networks
Topic D: Internet Connection Types
Topic E: Network Configuration Concepts
Topic F: Network Services

Lesson 6: Configuring and Troubleshooting Networks

Topic A: Configure Network Connection Settings
Topic B: Install and Configure SOHO Networks
Topic C: Configure SOHO Network Security
Topic D: Configure Remote Access
Topic E: Troubleshoot Network Connections
Topic F: Install and Configure IoT Devices

Lesson 7: Implementing Client Virtualization and Cloud Computing

Topic A: Configure Client-Side Virtualization
Topic B: Cloud Computing Concepts

Lesson 8: Supporting and Troubleshooting Laptops

Topic A: Use Laptop Features
Topic B: Install and Configure Laptop Hardware
Topic C: Troubleshoot Common Laptop Issues

Lesson 9: Supporting and Troubleshooting Mobile Devices

Topic A: Mobile Device Types
Topic B: Connect and Configure Mobile Device Accessories
Topic C: Configure Mobile Device Network Connectivity
Topic D: Support Mobile Apps

Lesson 10: Installing, Configuring, and Troubleshooting Print Devices

Topic A: Maintain Laser Printers
Topic B: Maintain Inkjet Printers
Topic C: Maintain Impact, Thermal, and 3D Printers
Topic D: Install and Configure Printers
Topic E: Troubleshoot Print Device Issues
Topic F: Install and Configure Imaging Devices

Core 2

In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers and digital devices. You will:

  • Support operating systems.
  • Install, configure, and maintain operating systems.
  • Maintain and troubleshoot Microsoft Windows.
  • Configure and troubleshoot network connections.
  • Manage users, workstations, and shared resources.
  • Implement physical security.
  • Secure workstations and data.
  • Troubleshoot workstation security issues.
  • Support and troubleshoot mobile devices.
  • Implement operational procedures.

Lesson 1: Supporting Operating Systems

Topic A: Identify Common Operating Systems
Topic B: Use Windows Features and Tools
Topic C: Manage Files in Windows
Topic D: Manage Disks in Windows
Topic E: Manage Devices in Windows

Lesson 2: Installing, Configuring, and Maintaining Operating Systems

Topic A: Configure and Use Linux
Topic B: Configure and Use macOS
Topic C: Install and Upgrade Operating Systems
Topic D: Maintain OSs

Lesson 3: Maintaining and Troubleshooting Microsoft Windows

Topic A: Install and Manage Windows Applications
Topic B: Manage Windows Performance
Topic C: Troubleshoot Windows

Lesson 4: Configuring and Troubleshooting Networks

Topic A: Configure Network Connection Settings
Topic B: Install and Configure SOHO Networks
Topic C: Configure SOHO Network Security
Topic D: Configure Remote Access
Topic E: Troubleshoot Network Connections

Lesson 5: Managing Users, Workstations, and Shared Resources

Topic A: Manage Users
Topic B: Configure Shared Resources
Topic C: Configure Active Directory Accounts and Policies

Lesson 6: Security Concepts

Topic A: Logical Security Concepts
Topic B: Threats and Vulnerabilities
Topic C: Physical Security Measures

Lesson 7: Securing Workstations and Data

Topic A: Implement Security Best Practices
Topic B: Implement Data Protection Policies
Topic C: Protect Data During Incident Response

Lesson 8: Troubleshooting Workstation Security Issues

Topic A: Detect, Remove, and Prevent Malware
Topic B: Troubleshoot Common Workstation Security Issues

Lesson 9: Supporting and Troubleshooting Mobile Devices

Topic A: Secure Mobile Devices
Topic B: Troubleshoot Mobile Device Issues

Lesson 10: Implementing Operational Procedures

Topic A: Use Appropriate Safety Procedures
Topic B: Environmental Impacts and Controls
Topic C: Create and Maintain Documentation
Topic D: Use Basic Change Management Best Practices
Topic E: Implement Disaster Prevention and Recovery Methods
Topic F: Basic Scripting Concepts
Topic G: Professionalism and Communication

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I have spent decades achieving IT certifications, and it wasn’t until I sat in an Applied Technology Academy class did I really feel like I had finally found the BEST “hands on” training provider.  No looking back, I’m here to stay with Applied Technology Academy!

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We had critical certification deadlines to meet for 75% of my team and the Applied Technology Academy team worked to ensure that my team was trained and achieved a 100% pass rate.  Some of the team members’ jobs were on the line – Applied Technology Academy to the rescue!

Marilyn S.

Having used a multitude of training providers in the past with less than stellar results, we were so excited to find Applied Technology Academy.  Their instructors, we have had four, have been consistently amazing. We are done shopping for a training provider! 

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What you Get by Enrolling

Our successful training results keep our corporate clients returning.

STRATEGIC PLANNING AND PROJECT MANAGEMENT

From Six Sigma Lean to PMI Project Management Professional, Agile and SCRUM , we offer the best in class strategic planning and project management training available.

IT AND CYBERSECURITY

As a CompTIA and EC-Council award winning training partner, we offer the best cybersecurity and vendor driven IT training and certification courses to keep your team ahead of the technology skills curve.

SALES AND OPERATIONS

Effective consultative sales, operations management and varying forms of leadership are just a few of the soft skills training courses that we offer.  The sky is the limit when it comes to bettering your team’s effectiveness in their designated career roles.

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